Account & Billing
    3 min read

    Canceling Your Subscription

    How to cancel and what happens to your data

    Canceling Your Subscription

    You can cancel your SalesOS subscription at any time.

    How to Cancel

  1. Go to Settings → Credits & Usage
  2. Click "Manage Subscription"
  3. Select "Cancel Subscription"
  4. Choose a reason (helps us improve)
  5. Confirm cancellation

    6. What Happens After Cancellation

  6. Access continues until the end of billing period
  7. Your data is retained for 30 days
  8. You can reactivate within 30 days
  9. After 30 days, data is permanently deleted

    10. Exporting Your Data

    Before canceling, you may want to export:

  10. Go to Settings → Data Export
  11. Select data to export (Leads, Deals, etc.)
  12. Download as CSV or JSON

    13. Reactivating

    Within 30 days:

  13. Log in to your account
  14. Go to Settings → Credits & Usage
  15. Click "Reactivate"
  16. Choose a plan

    17. Need Help?

    If you're canceling due to issues, contact support@bdotindustries.com - we may be able to help!

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